Is my monitor suitable to use with my baby's mattress?

Follow

Comments

2 comments

  • Avatar
    Katie Treacy

    My sensory isn’t working under my cot mattress but fine on the mose one please help

  • Avatar
    Dan Lowe

    Hi Katie,

    Apologies for the delay in response.

    Currently our Customer Service is undergoing an overhaul and as such our response time is drastically reduced.

     

    I can recommend following the Four Corner Test for your monitor model. A generic version can be found here:

    https://angelcare.zendesk.com/hc/en-us/articles/360008779472-The-4-Corner-Test

     

    If that does not solve your issue, we are recommending you take the product back to the retailer where you purchased from.

     

    Bests,
    Dan

Article is closed for comments.